If for any reason you are not satisfied with your order or change your mind, simply return it within 7 days of delivery and we will replace it or issue you with a credit note for the cost of the item (excluding shipping) The item must not be opened or used and packaging must be intact and of resalable quality.

Please check the contents of your package on arrival. If a product you purchased is defective or damaged during shipment, it is important you let us know upon opening package. Please keep all packaging materials from the shipment. Any defects must be reported within 24 hours of reciept of delivery.

If it is necessary to return an item for either of the above reasons, please send us an email to micheal@newlands.ie, and note your name and order number.